Frequently Asked Questions

Is Hotel Canoe & Suites open?

We are now welcoming guests to Hotel Canoe & Suties.

Reservations are being taken for a limited number of rooms.
Amenities such as the hot pools and Sudden Sally restaurant are scheduled to open early 2024.

Construction and landscaping will still be happening on and around the hotel.

When can we make reservations to stay at Hotel Canoe & Suites?

The hotel is now partially open, and we are taking reservations online and through our call centre.

When will hot pools and amenities open?

Sudden Sally will open in January, 2024.

Hot pools are expected to open spring 2024.

Where can we get food and drinks?

The Keg Restaurant and Chili’s Restaurant are located just one block away and are open daily for breakfast, lunch and dinner.

Downtown Banff, located an easy walk from the hotel, offers a full range of dining options. To get downtown, we offer all guests complimentary Roam transit passes.

What’s happening next door?

Otter Hotel is a new development that will be operated by Banff Lodging Co. located adjacent to the Hotel Canoe & Suites.

Check back for updates on this exciting new property, anticipated to open summer 2024.