Frequently Asked Questions

When will Hotel Canoe & Suites open?

We are preparing for a limited, partial opening in October, 2023.

We will not set an exact date as many factors impact our readiness to welcome guests.

Once ready, we will be open for walk-in reservations only, to ensure we meet guest expectations.

What is a limited, partial opening?

A limited number of rooms will be available for guest stays.
Our front desk and lobby area will be open.
Amenities such as the hot pools and restaurant will not be open.

Construction and landscaping will still be happening on and around the site.

During this time, we will be accepting walk-in reservations only, to ensure we are able to meet guest expectations.

When can we make reservations to stay at Hotel Canoe & Suites?

The hotel will open with limited offerings, we will accept walk-in reservations. (anticipated mid October)
Guests can now make bookings for May 2024 arrivals and onward.

Bookings for arrivals proir to May 2024 will be accepted as more parts of the hotel are ready for occupancy. Check this website for updates or sign up for our newsletter.

When will hot pools and amenities open?

We anticipate Sudden Sally Coffee & Wine will open in November, 2023.


We do not have an exact date for the hot pools readiness, however we anticipate the hot pools will open early in 2024.

Where can we get food and drinks?

The Keg Restaurant and Chili’s Restaurant are located just one block away and are open daily for breakfast, lunch and dinner.

Downtown Banff, located an easy walk from the hotel, offers a full range of dining options.

What’s happening next door? Otter Hotel

Otter Hotel is another brand-new hotel property located next door to Hotel Canoe & Suites.

Check back for updates on this exciting new property, anticipated to open early 2024.